Onsite Claims Service - Providing the insurance industry with prompt, accurate reporting tailored to the needs of our clients.

With Onsite Claims Service, your client’s loss is assigned to a qualified adjuster experienced in handling the task presented before them.

Services

Property: When it comes to property claims, our team of adjusters utilizes years of experience and knowledge to accurately interpret coverage and work to bring the loss to a quick resolution. Whether the loss is residential, commercial or inland marine, our adjusters have the expertise to manage the file from start to the conclusion and give you the peace of mind you expect.

Mediations & Appraisals: Our skilled adjusters call upon their years of experience to give our clients dependable representation for appraisals and mediations providing proven results time after time.

Umpire

The Benefit of Umpire Services: According to the Windstorm Insurance Network, an umpire is a competent, disinterested, impartial individual who is charged with making a decision regarding the value of property or the amount of a property loss. In the property insurance world an umpire is an appointed professional in an insurance claim dispute who makes a binding decision after the two parties in an appraisal process fail to agree on a loss. In short, an umpire is a trained dispute resolution expert who should also have some experience in understanding insurance adjusting and all its components. The option to appoint an umpire is typically part of an appraisal process found in most property policies, although a few insurance companies have actually removed this to our surprise. This is a process that can help both sides avoid the cost of litigation while reaching a mutually beneficial resolution. We believe the services of an umpire should be utilized in every appraisal. While they may not be used to the fullest extent, an umpire should be appointed at the beginning of the appraisal process so they are available and ready to go in the event the two appraisers cannot agree on the items in dispute.

Catastrophe Services

Onsite Claims Service has the ability to handle all aspects of your catastrophe claims business. With the continued growth of our adjuster database we have adjusters located strategically to provide prompt service. With daily reporting and detailed tracking of claims we can provide the quality of service that our clients not only deserve but have come to expect. We are ready when our clients call on us. When Mother Nature wreaks havoc on your clients, the professionals at Onsite Claims Service will handle your claims promptly and thoroughly. The experience of our Catastrophe Management team and their work ethic is unparalleled in the claims industry.

With customer service and cycle times being a big part of the carrier’s commitment to their insured, we have put the systems in place to meet and most times exceed the carrier’s standards. We pride ourselves in setting stronger expectations of our work than is normally required. In doing so, we set ourselves apart from other independent adjusting companies